Genlæsning af noter fra 1. semester om kvantitative og kvalitative undersøgelser.
Cyr, L. (2007). Forretningsplanen. Translated from English by A. Rosenberg., 2008. København: Børsen, pp.7-17.
Pugh, S. (1990). Design Core: Market/user needs and demands, Total design. 1st ed. Addison-Wesley, pp.31-34.
Rodgers, P. and Milton, A. (2011). Identifying customer wants, needs and demands, Product design. 1st ed. London: Laurence King, pp.67-69.